CBIA agents are known for ensuring maximum protection of people and property. Its agents are carefully selected and rigorously trained at the Canadian Security Academy, whose standards far exceed conventional industry standards. (The Academy is affiliated with the CEGEP in Alma.)   

Staff unity and the highest degree of professionalism are CBIA’s guiding principles every step of the way when it comes to serving its clients.

Further to our clients’ demands, OUR AGENTS HAVE ALL COMPLETED THE FOLLOWING SPECIFIC TRAINING:
- WHMIS (fire safety)
- First Aid
- CPR (cardiopulmonary resuscitation)
- CSST (health and safety)

Special training is also provided in workplace inspection and familiarisation with the client's computer environment. For greater effectiveness, a ghost agent ensures complete compliance with the mandate, 80 hours a week, thus ensuring effective procedure on site and constant confirmation that the mandate has been properly understood.